Coloplast Care Direct: To place an order for Coloplast continence products or speak to one of our Continence Care Advisors, please call (freecall)
Phone opening hours:
Monday - Thursday: 9 am - 6 pm
Friday: 9 am - 4 pm
For products and samples, please call EBOS: (freecall)
For all enquiries, please email
Chat with us
If you need help to make an order while browsing our webstore, you can reach us online via Online Chat. One of our Continence Care Advisors will be available:
Monday - Thursday: 9 am–5pm
Friday: 9 am–4 pm.
If you would like to place an order via facsimile, you can fax us on
Frequently Asked Questions
You may find an answer to your questions by checking our Frequently Asked Questions.
Please note that we only ship to Australian addresses. New Zealand clients can still use our partners EBOS and USL to access their Coloplast continence, wound and ostomy products if they wish to pay out of pocket.