Ordering products

All you need to do is search for your Coloplast continence or ostomy products in the product catalogue and add them to your basket. To checkout you will need to create an account, which will require a valid email address and password.

Payment and funding options

You can complete your order using debit or credit card or with your NDIS funding.
For more information on payment and funding options, click here.

Delivery

All sales orders will be shipped with free express delivery and in discreet packaging. Please note that we only ship to Australian addresses and will use a delivery service provider we deem appropriate. We will do our best to dispatch any order received by 11 am on the same day. Otherwise, we will dispatch all orders within one business day of receiving your order. Delivery times will vary depending on your address and may be affected by COVID.

If your order contains a dangerous good, it will need to be sent via an express road service (free of charge). View more information on dangerous goods.

If you have requested samples, you will receive a separate package containing your approved samples requested to your nominated delivery address. View more information on requesting samples.

For full terms of sales, please click here