Contact us

Please reach out if you have any questions or need help with requesting samples or ordering your Coloplast continence products

Call us


Coloplast Care Direct: To place an order for Coloplast Continence or Ostomy products or speak to one of our Continence.Ostomy Care Advisors, please call (freecall)

 1800 316 651

Phone opening hours: 

Monday - Thursday: 9 am - 5 pm
Friday: 9 am - 4 pm 


New Zealand

For products and samples, please call USL Medical

0800 658 814

For all other Coloplast contact details, please refer here.



For all enquiries, please email

For all other Coloplast contact details, please refer here


 Frequently Asked Questions

You may find an answer to your questions by checking our Frequently Asked Questions.

Please note that we only ship to Australian addresses. New Zealand clients can still use our partner  USL to access their Coloplast continence, wound and ostomy products if they wish to pay out of pocket.